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The Positive Effect of Adding Negative Keywords
By Team Position2

Keywords are an integral part of any online advertising campaign; however what is sometimes overlooked is the equal importance of negative keywords which are word filters that disqualify ads being triggered by users search query. For instance if “iPhone” is one of your keyword, each time somebody runs a search for that keyword your ad will be displayed. If someone were to run a search for the term “iPhone problems” your ad will also be displayed, since the main keyword “iPhone” is present in the search query. To avoid bloating total impressions, with irrelevant searches it’s important to add “Problem” as your negative keyword, so that “ iPhone Problem” query wont trigger your ad.

Every search engine advertiser should be using negative keywords in their Pay Per Click (PPC) account. Having a comprehensive and well built negative keyword list will ensure targeted visits which can significantly improve not only your CTR, but your conversion rate too. However, not using negative keywords can mean that your ads show to users who aren’t interested in your business or service. This untargeted traffic can lower your keywords’ ‘Quality Scores’ and hurt your return on investment. With quality score mechanism being executed on all major PPC platforms, click through rate (CTR) is even more important now than it ever was.

It’s important to remember that over-using negative keywords can result in a very limited advertising audience. Consider all your potential keywords carefully, including negative keywords, before you add them to your account.

How to find negative keywords idea:

1.Google Keyword Tool : Place your keywords in the keyword tool box and make sure to click “synonyms” checkbox. Google shows keywords it thinks are related to your product or service. Check the Keyword column for any search queries that are irrelevant to your product or business and that you wouldn’t want triggering your ads. Click the downward-pointing arrow in the Match Type column for each keyword that you want to add as a negative match. Also, paste your URL into the “Website Content” box to see what the Google thinks what your site/pages may be about. Check the “Include other pages on my site…” checkbox to get a rounded view.

2. Search Query Report : Pull a search query report at regular intervals on your PPC account to make sure your ads are not being triggered by terms you don’t want them to appear. The new Google interface has a new feature which is somewhat hidden. It  helps you run a search query report at the ad group level without actually running a full-blown report to find additional keywords or negative keywords. Under the keywords tab, click the ‘see search terms’ drop down and click ‘all’ or ’selected’ You will see the actual search queries that displayed your ads, just like running a search query report for a particular ad group. Search queries that are not relevant to your product/services can be added as a negative keywords right from this window.  Just click the box next to that particular keyword and click ‘Add as negative keyword’.

3. Analytics : It can be an amazing source of negative keywords. Look at your organic data and not just your PPC data. If you are unsure of any terms, do a simple search for the keyword and see what results pop up. You might be surprised.

4. Use A Thesaurus: Run your main keywords through a thesaurus. There is no way you could possibly know every single synonym of your main keywords. Thesaurus not only helps in expanding your negative keyword list but also your main keyword list.

5. Industry Related: Use product and industry knowledge. Words that are similar or spelled similar to your product or service name? Terms you are certain people will be searching which are not related to your product or service or that are related and you do not offer. Remember that there are products released every day, so set up Google Alert for your keywords.

Once you’re done with adding negatives at your campaign or adgroup level, check for account performance, whether it has made any difference in terms of CTR , quality score and conversions. This is definitely not an exhaustive list on how to create a negative keyword list but it sure is a good start.

Contributed by Shweta Gaonkar


Tuesday, October 13th, 2009

Google Mobile Ads
By Team Position2

Mobile ads are a format of Adwords ads that appear on mobile websites and Google search pages when a user searches from a mobile device. Mobile ads are available as either text or image ads.

Mobile ads work on a pay per click as well as a pay per call basis. Every ad contains a headline and a description with a maximum of 18 characters each. The third line contains the site URL or a telephone number or both. Advertisers can therefore choose to connect to customers via whichever medium – phone or website – that they prefer, or they can let customers choose.

Mobile ads can be targeted only to following countries:  Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, India, Ireland, Italy, Japan, Korea, the Netherlands, Norway, Poland, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, the United Kingdom, and the United States.

Always create a separate campaign for mobile ads. This campaign won’t require a separate landing page, because clicks on the ad will be directed to a Google-supplied mobile-friendly page describing your business.

Mobile ads pricing works same as PC based text or image ad. Advertiser only pays when user clicks on the ad and advertiser can even bid to connect users to their business via telephone (click to call).

It’s recommended to start off with just a small list of strong keywords and a few different targeted ads. Based on performance, the list can be expanded later on.

Opt for contextual targeting so that your ad reaches readers of specific mobile web pages written about specific concepts.

Target campaigns to iPhones, T-Mobile G1s and other high-end mobile devices with full Internet browsers through demographic settings of the campaigns.

Mobile ad performance can be measured pulling campaign level and placement performance report.

Contributed by Manisha Singh

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Thursday, October 1st, 2009
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