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Social Media Monitoring ROI: Metrics For Measurement

August 18, 2011



Social Media Monitoring
Why It Pays To Listen To Online Buzz

One of the hottest debates in social media over the last few years has been centered on the concept of ROI and why measuring ROI on your social media monitoring efforts is so important. While there have been several studies concerning the ROI of social media marketing, with more companies starting social media monitoring on a larger scale, brands are now concerned with the ROI realized from their social media monitoring activities. For instance, the Corporate Manager of Consumer Generated Media at Toyota, Bruce Etrmann, believes that the company's benefits/returns from social media monitoring include strengthening customer loyalty and improving communication with the marketplace. There are several monitoring ... Read more...

Posted in Brand Monitor, ROI | 1 Comment »


Tracking keyword performance in content network campaigns

July 10, 2009



Generally, Pay per click (PPC) account managers find it difficult to monitor performance of their content campaigns. In order to optimize their campaigns, it is important for them to understand whether the chosen keywords are the right ones, especially to measure the performance of the keywords they bid for. The content network displays ads to users as they search for topics of interest and browse sites that relate to their keywords. The ad group's entire keyword list helps determine where ads show on the content network. Here the rule is, the more closely related the keyword, the more likely the ads will find the right audience. It is important to know which keywords actually worked on which site. However, Google does not ... Read more...

Posted in PPC Campaign Management, Web Analytics | No Comments »


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