July 16th, 2010

We're delighted to announce a new version of
Brand Monitor™ with exciting new features and a whole lot of under-the-hood tweaks. Here are some of the highlights of this new version:
Integrated Twitter Client
You can now tweet, reply, retweet, follow and unfollow right from the Brand Monitor™ interface! Sharing posts and creating new conversations is now easier and more convenient.
- Multiple Twitter Accounts!: You can add all your Twitter accounts into Brand Monitor™. Each Twitter account added gets a separate search bucket with graphs that show volume, sentiment, top influencers and "most talked about" topics.
- Never miss a single tweet: All tweets are tracked in one place and tagged with sentiment ... Read more...
Tags:
Brand management,
Brand Monitor,
online brand management,
SMM,
Social Media,
social media measurement Posted in
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June 11th, 2010

We're delighted to announce a new version of
Brand Monitor™ with exciting new features and a whole lot of under-the-hood tweaks. Here are some of the highlights of this new version:
Twitter Influencer Analysis and Display
Now, next to each tweet, you will see an "Influencer Score" (out of 100) that our algorithm has rated for the author. Also, if you hover over the twitter author's username, you get to see more information about the author: Full Name, Influencer Score, Bio, Location, Website, Total Tweets, Followers and Following.
- How do we arrive at an Influencer Score?
We identify 10 key sets of information on each Twitter author, and apply a specific weight ... Read more...
Tags:
Brand Monitor,
SMM,
Social Media,
social media measurement Posted in
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June 3rd, 2010

Nestle, the world's largest food conglomerate took successive hits to its brand image recently in an issue related to the company's apparent disregard for the environment. It all happened in just about three days, and the damage was fueled by activity in social media.
The Issue:
Environmental group Greenpeace said the palm oil used in the Nestle Kit Kat bars was a threat to the endangered Orangutan. Nestle sourced palm oil from Sinar Mas, the single largest producer of palm oil in Indonesia. Activists claimed that the rising demand for palm oil is one of the main reasons for the depletion of rain forests, which are being leveled to make way for palm oil plantations.
To get ...
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Social Media,
social media measurement Posted in
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May 27th, 2010

Software companies are using social media in their marketing efforts in some form today, and are looking to increase or expand their efforts in this space. Position² and Softletter are delighted to present the
2010 Social Media Marketing Survey for Software Companies which will help track and measure key trends, developments and metrics of social media marketing efforts.
The 2010 Softletter and Position² Social Marketing Survey for Software Companies covers:
- Types of social media usage
- Response rates to social marketing programs
- Usage of third party tools to manage and monitor your social marketing activities
- Lead and customer service metrics
- Brand management enhancement metrics
- Budgetary and marketing effectiveness metrics
Everyone who supplies ...
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Social Media,
Software Companies,
Survey Posted in
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