September 8, 2011

Social Media Fatigue: the Challenge for Brands
With so much going on in social media these days, it is natural for both marketers as well as users to feel overwhelmed by the need to keep up. Social media is dynamic; while many companies are considering
Google+, others are juggling between blogs, tweets and posts. It is not just about what social media platforms to use. For most brands, the bigger challenge is keeping content fresh and coming up with new ways to keep consumers engaged. The increasing pressure to be on top of everything and to keep ahead of the competition can sometimes lead to social media fatigue. From the consumer's ...
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September 1, 2011

Why Travel Brands Need to Book Social Media on their Itineraries
The recent increase in the number of people going online to research and plan their vacations has prompted travel brands to develop a solid digital presence. Although some are still testing the waters, many travel brands have already made social media an integral part of their marketing strategy. Tech-savvy travel agencies are looking to make their websites a one-stop shop for users who want all travel related information in one place. Whether it is last-minute travel tips, destination information or attractive offers, everything is just a click away. According to the
2011 Digital Travel Content and User Experience Survey conducted by Frommer’s Unlimited:
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August 24, 2011

Your Customers Now Notice You; What Next?
When asked to define the concept of 'online customer engagement' what comes to mind are some very specific set of numerical measures. From a marketer's perspective, things like site visits, page views, time spent, search keywords etc are terms that are typically associated with engagement; and why not? These terms are highly relevant and will give companies a clear picture of how their brands have been received by customers. However, the actual exercise of first,
establishing a relationship with your customers, and
then maintaining it, can be challenging. Once this is achieved, then page views and website traffic will automatically follow. According to an
eMarketer study, the primary reason ...
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