Software companies are using social media in their marketing efforts in some form today, and are looking to increase or expand their efforts in this space. Position² and Softletter are delighted to present the 2010 Social Media Marketing Survey for Software Companies which will help track and measure key trends, developments and metrics of social media marketing efforts.

The 2010 Softletter and Position² Social Marketing Survey for Software Companies covers:

• Types of social media usage
• Response rates to social marketing programs
• Usage of third party tools to manage and monitor your social marketing activities
• Lead and customer service metrics
• Brand management enhancement metrics
• Budgetary and marketing effectiveness metrics

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