September 27, 2011

The Challenges of Tweeting
The innumerable social media guide books out there typically advice brands on everything they need to know in order to survive and succeed in the digital space. Although they are usually very comprehensive and cover the basics, we strongly believe that every networking channel is unique and has its specific list of do's and don'ts that need to be followed. Online marketers focusing mainly on
YouTube for instance, will have a completely different set of guidelines from marketers that primarily use
Twitter or
Facebook. Social media is a double edged sword; while the benefits are many, online marketing has not been without its challenges. In the case of ...
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September 13, 2011

News Travels Fast via Social Media
With social media functioning as an important platform where information is exchanged and experiences are talked about, companies and marketers need to constantly stay alert and monitor conversations pertaining to their brand. A recent incident involving the front man of a popular rock band and a US-based airline shows just how fast news travels via social media and how crucial it is for a brand to respond quickly to protect its image.
Southwest Airlines and Green Day's Billie Joe; What Happened This Time Around
When Green Day singer-guitarist Billie Joe Armstrong boarded Southwest Airlines, little did he know his sagging pants would cost him a seat on the flight. Following an argument ...
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