News & Events
In the third and final installment of the ‘Three Major Demographics for Online Marketers’ series, the Position² research team looked at the importance of marketing to women and how brands can benefit from one of the largest audiences online. Women, who make up for the majority of users on many popular social networking channels, have established a strong presence on the social web. Snippets from a recent study by ComScore show that:
One of the reasons why we singled out women as one of the key demographics for digital marketers is because of the purchasing power they yield. For instance, sites like Zappos, Groupon (77% female customers), Gilt Groupe (70% women shoppers), Etsy, and Diapers have women as their biggest customers. With the digital space gradually witnessing an increase in female visitors, it was no surprise when social networking newbie, Google+, saw 33% of its traffic driven by women (as of July 14, 2011), a figure that is inching upwards. For brands investing millions of dollars in digital, especially social media marketing, data such as this is proof enough that the female audience needs to have campaigns and marketing strategies that specifically target it. Here are some very convincing statistics that will highlight why online marketers need to leverage girl power:
For online marketers looking to reach women, the possibilities are endless. However, before crowding the digital space with gender specific campaigns and marketing messages, it is important for brands to understand: how do women spend their time online and what do they want from the web?
A study by ChiefMarketer shows that 47% women look for coupons and promotions online; why is that not surprising? The female demographic, which comprises of homemakers, mothers, wives etc, is also empowered financially, with more and more women taking on the role of the breadwinner. However, the coupon searching trait is not so much about saving money, as it is about women who constantly look out for something that intrigues them through the convenience of social media sites. Here’s something interesting; a recent Groupon study found that it was attracting the young, single, educated, female crowd with cash to spend. For advertisers and online marketers, this target group is a goldmine.
Twitter, which was largely believed to be used by men, has a growing female user base. According to bloggers Dan Zarella and Darmesh Shaw’s analyses, women follow more people, tweet more, and have more followers on an average than men.
Be it discount seekers, coupon collectors or fashion conscious women, the key to getting the most out of your social media marketing campaign is knowing where your target market is most active and what are the popular trends dictating their online activities. In order to get clarity on your market type (in this case, women) we recommend using social media monitoring tools such as Brand Monitor for complete understanding of your target demographic.
With women being the most frequent users of social media, it is not surprising to learn that moms are heavily into social networking. One of the brands to understand this way before the others could catch up is Huggies. The baby products maker jumped onto the social media bandwagon back in 2009, by launching the Circle of Moms social site (also a Facebook page). The webpage, which includes an expert advice column, a mom-to-mom forum with relevant tips, age specific diaper information etc, was a huge hit with moms. That was a few years back; are mothers just as important an audience for online marketers today as they were then? Some reasons why we think marketers should reach moms online:
That was the ‘why’ of reaching mothers in the digital space; Let us now look at the ‘how to‘, the understanding of which comes naturally to brands that know precisely what the moms are doing and what they expect from online marketers.
Whether it is moms or women in general, the stereotypical image about this gender can sometimes lead to the creation of myths that could result in less-than-perfect marketing messages. Here’s a compilation of some typical myths on how to supposedly market to female customers online:
Although there is a significant amount of stereotyping that occurs around women’s interests, especially assumptions that restrict women’s interests to fashion, cooking or childcare, this appears to be gradually changing. The modern marketer understands that female customers are no longer technology shy and are among the biggest buyers of smartphones and other gadgets. Online marketers targeting tech-savvy women should consider designing more apps that cater to the lifestyles of today’s female shoppers.
While there are several myths on how to market to women online, more and more marketers are broadening their horizons and are bold enough to design social media campaigns which, although are gender specific, are unconventional in several ways. Social media campaigns these days are detailed, interactive and seek to engage the specific target audience, who in this case, are women. Women, especially mothers, are interested in having on-going relationships with brands they can trust and ones that understand their needs. It is true that moms make up for a huge demographic online; however, brands need to keep in mind the fact that simply churning out mom-specific campaigns could mean missing out on other female customers, who may not be necessarily mothers, but nevertheless have equal maturity and financial stability. We believe that the modern woman is not your typical customer and most often than not prompts brands to put their thinking caps on; but what we also know is that coupon collecting, the inclination to shop online, and brand loyalty are behavioral traits that have been typical of the female demographic and will continue to be an integral part of online marketing campaigns. Meanwhile, what we are also eager to see is if the female demographic accepts Google+ with the same enthusiasm as they have for Facebook or Twitter. If Google+’s current popularity with the fairer sex continues, this could be a viable platform for online marketers looking to target women.
With this we conclude our three part series on the most important demographics online. Although the three demographics we mentioned, i.e. youth, baby boomers and women, make up for your typical customer base online, these three big subgroups have unique and specific needs and expectations from brands. Take a look at our previous posts on Marketing to the YouTube Generation and Marketing to Baby Boomers for more information.